Appointments

 Pharmacy First will enable community pharmacists to supply prescription-only medicines, including antibiotics and antivirals where clinically appropriate, to treat seven common health conditions without the need to visit a GP.

The seven common health conditions are:

• Sinusitis
• Sore throat
• Earache
• Infected insect bite
• Impetigo (a bacterial skin infection)
• Shingles
• Uncomplicated urinary tract infections in women.

You can get treatment for these conditions by walking into the pharmacy or contacting them by phone or email. 

We are now using a new online consultation tool. It is NHS approved and easy to use.

To make an appointment or to submit an administrative or prescription query, please use our online consultation service (AccuRx), by clicking this link and filling out a short form.

All medical submissions received by 4pm on a working day (Monday-Friday) will be triaged by a senior clinician and you will be contacted by either a member of the clinical or administrative team. We aim to contact you as soon as we can.  

You may be offered an emergency appointment on the day or a more routine appointment with a doctor or based on the assessment, you may be re-directed to other services / members of our medical team that will best be able to assist you.

The forms that are submitted will only be read during office hours, the forms will not be read on Saturdays and Sundays, or bank holidays. 

For more information about how to use this service, please follow this link.

The link to the submission form is conveniently found on the home page here and can also be completed via the NHS app if you have it on your phone or tablet device

Emergency appointments are available and are requested using the same method.  Please complete the online form by clicking here. However if your emergency is after 4pm please  call the reception as early soon as you can. Say you have an urgent problem and an emergency appointment can be arranged. You will be asked what the emergency is. 

After 6pm please contact 111 or 999 if it is a medical emergency.

The contract for the extended service has been awarded Camden Health Partners (CHP) with the service due to start 1^st July 2026. There will be continued provision of the service with the current provider, continuing to deliver until 30^th June 2026 so there will be no gap in the service.

There will be no reduction in appointments or changes in ways that you access appointments as a result of this process.

You will continue to be able to access evening, weekend or bank holiday appointments by:

• Calling or visiting your GP practice during opening hours, 8am to 6.30pm, Monday to Friday
• Calling 0207 428 5730 between 12pm to 8pm Monday to Friday; 8am to 8pm Saturdays, Sundays, and bank holidays
• The service will be delivered from two hubs:
  • Brondesbury Medical Centre (Monday to Saturday) - Address: 279 Kilburn High Road, London, Greater London, NW6 7JQ
  • Ampthill & Regents Park Practice (Monday to Sunday) - Address: Cumberland Market, London, NW1 3RH

Find information about the service

Visit our Sickness Certificates page

Visit our Travel Information page

Requests for home visits must be received by 11:00am.

Home visiting is very time consuming and central London traffic and parking are an increasing problem. We will need to know the patient's name, age, address, telephone number and what the problem is. A doctor will usually ring you back. Please try and come to the surgery whenever possible.

Please note that visits can only take place at the patient's registered address.

Please inform us immediately if you change your address.