Friends and Family Test Results

 

See our latest results

67% Very Good
17% Good
5% Neither Good nor Poor
4% Poor
6% Very Poor
0% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better?

I need an injection every 3 months to keep my cancer under control. I send in an on line request for the prescription and appointment (as you don’t have them 3/12 in advance) every time I get the prescription and then a call with the appointment when they go live. Mark is an excellent nurse and reception team are always helpful.
Posted on: 02/09/2026

On both occasions I was dealt with in a professional manner. I felt very at ease in the knowledge that my queries and concerns were taken into account and that there were options available to me that could improve my health.
Posted on: 02/09/2026

I saw Nurse Johnstone today. He was absolutely fantastic; incredibly friendly and reassuring. He is clearly very experienced and provided very practical advise and fantastic at what he does. I feel very privileged to have been cared for by him today. Thank you!
Posted on: 25/08/2026

I selected Very Good because the doctor listened to me, understood my concerns and gave me helpful advice. I felt supported and treated with respect. I am happy with the service and do not think there is anything that needs to be improved.
Posted on: 21/08/2026

I selected Very Good because I received excellent care from the NHS staff. They were kind, respectful, professional, and made me feel supported during my treatment. They listened to my concerns and explained everything clearly.
Posted on: 31/07/2026