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Central Camden PCN Patient Participation Group
What is a Patient Participation Group (PPG)?
A PPG gives patients the chance to have a say in the healthcare services they use.
Our Central Camden Primary Care Network (PCN) PPG brings together patients from across the 8 practices to share their experiences, give feedback, and help us understand what matters most to the people we support. It's a space where patients and PCN staff can have open conversations and work together to improve services for the local community.
You don't need any special knowledge or experience to join. If you care about local healthcare and want to make a positive difference, we'd love to hear from you.
What to expect from the PPG?
The PPG is about listening, learning, and working together.
As a member, you can expect to:
- Hear about new projects and developments across the PCN.
- Share your views and experiences.
- Talk about what's working well and what could be improved.
- Help shape future services and priorities.
- Meet other local people who are interested in improving healthcare in Camden.
You can get involved as much or as little as you're able to. Every contribution is valued.
What will not be discussed at the PPG?
The PPG is not a place to discuss individual medical issues, appointments, or complaints.
While we welcome feedback about services and patient experiences, we won't be able to deal with personal healthcare concerns or investigate specific cases. These should be raised directly with your GP practice through the appropriate channels.
Questions or concerns about appointment availability, booking systems, access to clinicians, or other issues affecting a specific GP practice should be raised with that practice's own PPG, where available. The PCN PPG focuses on opportunities to improve services across Central Camden, rather than matters relating to individual practices.
How does it differ from a practice PPG?
Many GP practices have their own PPG, which focuses on services and topics affecting patients at that particular practice.
While a practice Patient Participation Group (PPG) focuses on issues and services within a single practice, the PCN PPG looks at the wider community across all practices in Central Camden PCN, considering shared challenges, priorities, and opportunities for improvement. Both play an important role in ensuring that patient voices are heard and help shape services at every level.